Thank you for buying our courses. We want to make sure that our users have a rewarding experience while they are discovering information, assessing, and purchasing our training courses online.

       As with any online purchase experience, the below are the terms and conditions that govern the Refund Policy. When you buy a training course on the At-Hed website you agree to our Privacy Policy and Terms of use policy and the points below.

CANCELLATION AND REFUNDS: ONLINE CLASSROOM LEARNING

       At-Hed, reserves the right to postpone/cancel an event because of instructor illness or force-majeure events (like floods, earthquakes, political instability, pandemic situation like COVID19, etc.)

• The refund request will not be accepted if you have attended the online classroom training for more than 1 day’s session.
• No refund will be provided on discounted courses.
• If the delegate doesn’t turn up on the given schedule then no refund will be provided.
• Raise refund request within 7 days of commencement of the first session. Any refund request beyond 7 days of purchasing the course will not be accepted and no refund will be provided.
• In the case of refund, taxes amount will not be refunded.
• If due to any technical reason learners are not able to access the self-paced videos or class recordings and already attended the complete course through instructor led online classes then in that case no refund is applicable.
• Note: All refunds will be processed within 20 working days of receipt of the refund request.